Privacy Policy

Urban Mesh (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website www.urbanmesh.com, contact us, or use our architectural services.

1. Who we are

Urban Mesh is a UK-based architecture practice.
Our registered office is:
9 Newbury Street,
London, EC1A 7HU

Email: design@urbanmesh.com
Telephone: 020 7600 0930

For data protection purposes, we are the “data controller” of your personal information.

2. Information we may collect

We may collect and process the following types of personal data:

  • Identity and contact data – such as your name, email address, phone number, postal address, company details.

  • Project details – information about your property, development site, or architectural requirements.

  • Technical data – such as your IP address, browser type, time zone, and website usage (via cookies and analytics tools).

  • Communication data – emails, forms, and other correspondence.

We do not knowingly collect personal data relating to children.

3. How we use your information

We use your personal data to:

  • Provide and manage our architectural services.

  • Respond to your enquiries and communicate with you.

  • Send proposals, contracts, and invoices.

  • Improve our website, services, and client experience.

  • Comply with legal and regulatory requirements.

We only use your personal data when the law allows us to (for example: to perform a contract, because we have a legitimate business interest, or when you have given consent).

4. How we share your data

We do not sell your personal information.
We may share your data with trusted third parties, such as:

  • Professional consultants, contractors, or suppliers involved in your project.

  • IT and hosting providers who support our website and email.

  • Legal, accounting, or regulatory bodies when required by law.

All third parties are required to keep your data safe and use it only for the purpose agreed.

5. International transfers

We aim to keep your personal data within the UK or European Economic Area (EEA).
If we use service providers outside the UK/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

6. How we store and secure your data

We take appropriate technical and organisational measures to keep your data secure.
Your personal data is retained only as long as necessary for the purposes described in this policy or to comply with legal obligations.

7. Your rights

You have the following rights under UK data protection law:

  • To access the personal data we hold about you.

  • To correct any inaccurate or incomplete information.

  • To request deletion of your personal data (where legally possible).

  • To object to our processing or request we restrict how we use it.

  • To request a copy of your data in a portable format.

  • To withdraw consent where we rely on it (e.g., for marketing emails).

To exercise your rights, please contact us at design@urbanmesh.com

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Website: www.ico.org.uk

8. Cookies and website analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyse traffic.
You can adjust your cookie preferences through your browser settings. For more details, please see our Cookie Policy

ADD COOKIEBOT

9. Changes to this policy

We may update this privacy policy from time to time. Any updates will be posted on this page with a new “last updated” date.